At Pelican Sport Shop, we know the excitement that builds from the moment you click “order” to the second your new gear arrives. You’re not just buying a kayak, SUP, or fishing accessory—you’re investing in memories, fitness, and freedom on the water. That’s why we’ve streamlined our delivery process to be as clear, reliable, and affordable as our products.

🏆 Our Delivery Promise

We promise to get your carefully curated gear from our warehouse in Savannah, Georgia, to your doorstep as efficiently as possible, with full tracking and support every step of the way. No hidden fees, no surprises—just straightforward service for practical adventurers.

🚚 Your Shipping Options

We offer two clear shipping methods to match your needs and budget. All orders are processed within 1-2 business days after payment confirmation.

Option 1: Standard Shipping (Recommended for Faster Delivery)

Fast & Trackable 10-15 Day Delivery

  • Carrier: DHL or FedEx
  • Cost: Flat rate of $12.95
  • Delivery Timeline: 10-15 days after shipment leaves our warehouse
  • Best For: Customers who want their gear quickly and with detailed tracking. Perfect for the adventurer who has a trip planned or can’t wait to hit the water.

Option 2: Free Shipping (For Budget-Conscious Adventurers)

Order Over $50 15-25 Day Delivery Cost-Effective

  • Carrier: EMS
  • Cost: FREE on all orders over $50
  • Delivery Timeline: 15-25 days after shipment leaves our warehouse
  • Best For: Those planning ahead and looking to maximize value. This option embodies our core mission to democratize water sports by removing cost barriers.

🌍 Where We Ship

We are proud to serve a global community of water lovers from our home in Savannah. We ship worldwide! However, to ensure reliable delivery and a good customer experience, we are currently unable to ship to most parts of Asia and a few select remote regions. The checkout process will automatically confirm if we can deliver to your address.

📦 What to Expect After You Order

  1. Order Confirmation: You’ll receive an email confirmation immediately after your purchase.
  2. Processing (1-2 days): Our team carefully picks, packs, and prepares your gear for its journey.
  3. Shipment Notification: Once your order ships, you’ll receive a tracking number via email so you can follow its progress.
  4. Delivery: Your carrier will deliver the package to your provided address. Please ensure someone is available to receive larger items like kayaks or SUPs.
  5. Adventure Begins: Unbox, set up (our gear is famously user-friendly!), and hit the water!

🔧 Our Complete Ecosystem Supports Your Journey

Remember, we’re more than just a shop—we’re your partner on the water. Whether you ordered a Pelican kayak, a paddle board (SUP), replacement parts, or fishing gear, our delivery service is the first step in a lasting relationship. Need a paddle, a new rudder, or a storage cover later? We’ll be here, with the same straightforward shipping options to support your evolving adventures.

Need Help With Your Delivery?

Our customer support team is here for you. If you have any questions about shipping timelines, tracking, or delivery areas, please contact us at: [email protected].

Pelican Sport Shop
1125 West 41st Street, Savannah, US 31415

We thank you for trusting Pelican Sport Shop with your water adventures. We can’t wait to hear about the memories you create with your new gear. Now, let’s get your adventure delivered!

– The Team at Pelican Sport Shop